Raghuvinder Kataria

Intro: Raghuvinder Kataria, or as he is fondly called – Raghu, did what majority of people sadly do not do: he observed, learnt and acted. Though he didn’t reach the sky overnight, today he is a legendary star in the UAE’s business sky

Text: In his journey of 67 years from Uganda to the UAE, he has learnt and used a simple lesson: “Personal success is achievable for anyone who practices the fundamental keys to success”.

Building of Character

Raghu Kataria grew up in a small township called Jinja in Uganda, and spent his childhood days at the sugar plantations in Kakira in Uganda. The generalization that to achieve great success, one has to overcome great struggles, is true in his case. However, he had a burning desire to do something big in life, and for that his formula was simple: whatever you do, do it in the best possible way. Following this simple philosophy, he excelled in sports, then education and then in business.

Every year during holidays, he interned in a different industry using his father’s contacts. He learnt at an early age that one must derive pride, and a sense of responsibility and satisfaction in all kinds of work, even if others find them menial.

His father was a great source of inspiration and learning for him. When he would spend time with friends many of whom were from rich families, his father would remind him, “All these boys will be left a chair to sit on and you won’t; you have to make your own chair.”

To achieve something big in his life, Raghu Kataria decided to go to the UK for higher studies. At the age of 16, it was a tough decision to shift to the big and happening city of London from a small township in Uganda. Managing frugally with limited resources, he shared an 8ft x 10ft studio and a small folding camp-bed with his friend, while pursuing higher studies. For his monthly expenses, he would receive an allowance of £50 per month. Life was tough, but he persevered and qualified as a Chartered Accountant. After studies, he went to Hyderabad in India to help a friend with an irrigation equipment project. However, the project failed and he found himself without any money. He borrowed money, went back to London and stayed with a friend. In lieu of rent, he worked for him in his shop.

Luck favours the brave, the prepared and the hard working, and soon, he found a job with International Computers Limited (ICL) through the Job Centre in London, and worked there for 17 years under John Bishop, whom he still regards as his mentor. In 17 years, he gradually moved up and eventually became ICL’s treasurer for Europe, taking care of all levels of financing, forex exposure and relationships with banks.

Working with ICL was a fascinating learning experience for him, and he was additionally exposed to the world of international trade. But something was wrong. He reminisces, “No doubt, I had a great job; I was at the top of my career. I was entertained by all the top banks. Yet, I felt frustrated.”

Seizing Opportunities

When ICL was acquired by Standard Telephones & Cables (STC), it wanted to sell a cable business in Thailand. Unfortunately, the funding structure in Thailand was different and STC lost interest. This was when Raghu Kataria saw a glimmer of opportunity. Taking another chance, he presented a plan to the Finance Director of STC, but couldn’t excite him to take a definitive decision. Though the requisite funding and excitement from STC was lacking, Raghu had such conviction in the idea that he decided to pursue the business of telephony by laying deep-sea fibre-optic cables through a concept of build-operate-transfer in Thailand. He raised investment funds from a merchant bank and from local Thai banks, and soon established a successful business – Jasmine Telecom. It prospered and in 1990 Goldman Sachs took it public.

Believing that “One must not ponder on whether it is easy or difficult to operate in emerging or developed markets, more important is to stick to fundamentals of doing business no matter what the landscape”, he tried the same strategy in India. Soon, Jasmine Telecom got the opportunity to set up a mobile telephony company in India (JT Mobiles, short for Jasmine Telecom Mobiles) with some partners from Thailand and Swedish Telecom. He later merged JT Mobiles with Sunil Mittal’s Bharti Mobiles to create what is known as Airtel of today – the largest mobile company in India.

After spending a considerable amount of time in the UK, India, Thailand and Uganda, building his business empire, finally in search of a safe investment destination he moved to the UAE. He found Dubai promising, as it has immense growth potential, supportive business models and encouraging economic policies. In 2009, he bought two buildings in Emaar Square for about USD 205 million, and established his new company – Kataria Holdings.

Man of Wisdom

Raghu Kataria feels that he did not just develop on a commercial front; more importantly, he has developed at a personal level, continuing to this day. The challenges of his early life stimulated his thoughts and enhanced his business acumen. He learnt to constantly find solutions and to never give up.

At the same time, he gives immense importance to formal education and feels that informal education is perpetual. “It’s all about dreaming, thinking, meeting experts and validating and working it out. Education is not the amount of information that is put into your brain, undigested, all your life. If you have assimilated just a few ideas and made them your life and character, you have more education than any man who has got a whole library. Remember the saying, ‘The ass carrying its load of sandalwood knows only the weight and not the value of the sandalwood.’”

He further shares, “Success in life and profession is obtained through sustained discipline & commitment, clarity of vision – decide exactly what you want and where you want to go, plan – make a time-bound plan to get there, act – take action on your plan, and stay committed – resolve in advance that you will persist until you succeed.”

Avenues Ahead

Raghu Kataria has a vision to establish Kataria Holdings as a major global asset backed investment outfit. His primary strategy is to emphasize capital preservation and cash flow generation from assets purchased at attractive current cash yields and equity-like upside optionality whilst limiting the impact of severe downturns by instituting a perpetual risk management mechanism.

His operational strategy is based on fundamental macro-economic research to establish predictive relationships between macro-economic factors and asset returns. These principles are implemented in a rigorous, systematic investment framework. The goal of the strategy is to estimate the dynamics of risk premiums across all liquid and semi-liquid assets globally in order to identify opportunities to deploy risk to maximize reward.

Back to the Society

“The world likes to deal with people and organizations they respect; and respect is not only the strength and size of the top or bottom line, it is equally the contribution one makes to the landscape it exists in,” says Raghu Kataria. Thus, Kataria Holdings is actively involved in giving back to the society in the realm of healthcare and education. It supports hospitals and patients both directly and indirectly and provides financial aid to deserving students for both their primary and higher education. Some of their recent initiatives have been the establishment of a Heart Foundation in India and supporting the establishment of the Jalila Foundation for treatment of children in United Arab Emirates.

Proving that circumstances would not be favourable always, and challenges in life would never cease to exist, Raghu Kataria has made a space for himself in this world by pure persistence and determination. He observes, “Whilst all of us may not be equally talented or intelligent yet we do have an equal opportunity to acquire talent and this is not based upon circumstances or background or intelligence or native ability.” He exhorts those who follow him as a role model: “Have faith in yourselves, like the faith I had when I was young.”

Pull Quote: “You will not live long enough to figure it all out for yourself, try not to reinvent the wheel.”

Ajay Singh

Intro: Breathing its last, it wanted to take wings again. But the ailing creature had been devoid of any spirit. With half-closed eyes, it dreamt of a knight in shining armour making a vehement effort to bring it back to life

Text: Only one person could save it! The man who was instrumental in its birth, who nurtured it, and who in the first place helped it soar to great heights. This man was Ajay Singh!

Fit to be a Silver Screen Story

The dramatization of above facts is not far from truth. Ajay Singh actually saved SpiceJet airlines from a near-death experience by coming back to its rescue as the majority shareholder.

In economic terms, Ajay Singh revived SpiceJet from near bankruptcy, when it didn’t have funds to even refuel its airplanes, which were left stranded at the airports waiting for oil companies to make a move. Ajay Singh had already made his move, and after meeting civil aviation ministry officials at Rajiv Gandhi Bhawan a decision was taken to make part payment on outstanding dues to oil companies. Within an hour, wheels had started rolling at the airports.

The near-bankruptcy stage of SpiceJet wasn’t a one-day event. Flights were regularly being delayed, and also rescheduled at short notice. Employees had not been paid for a long time, and gradually they stopped reporting at airport counters. The customers experienced harrowing experiences one after the other. Word got out.

In December 2014, SpiceJet took a drastic decision and cancelled its more than 1,800 domestic flights scheduled for the month.

The Golden Flashback

Known earlier as Modiluft, SpiceJet was one of the first private companies that stepped into the Indian aviation sector. Ajay Singh, along with Bhupendra Kansagra, acquired & rebranded Modiluft owned by S K Modi and Lufthansa in 2005, and launched it as a Low Cost Carrier with the highest consumer value, to price-sensitive consumers.

Ajay Singh’s impeccable management immediately made the airline popular as the best in India in terms of on-time performance and with least cancellations. Its aircraft utilization was also among the highest in India. He made high-level tie-ups with some of the best-known names in the world including Honeywell and Weber Seats to provide highest safety standards to its consumers. Not surprisingly, it was voted India’s Favourite Domestic Airline, Top 5 Best Budget Airline in Asia, Best Low Cost Airline, and much more.

However, in August 2010, Kalanithi Maran – the Indian media baron and CMD of Sun Group – acquired 38.7 percent controlling stake in SpiceJet by paying INR 750 crore to Wilbur Ross and Kansagra family, and Ajay Singh had to quit the board. Soon, profits turned into losses, and strategies into mismanagement. One decision that started the airline’s dive was Maran’s decision to buy 15 Bombardier Q400s aircrafts for $450 million to target its network in smaller towns and cities. However, with the purchase, airline’s debts and expenses flew up and within a year, the debt figure reached INR 855 crore in 2012 from INR 55 crore in 2011. The company’s net worth turned negative from INR 321 crore in 2011 to INR minus 147 crore in 2012. Another year, and the debt figure became INR 1678 crore in 2013.

To improve things, Maran made desperate but unprofitable deals with vendors and service providers, which further deteriorated SpiceJet’s financial condition. The strategy of providing deep discounts to improve frequency of flights also boomeranged. No investor stuck with the company for long. However, the final nail in the coffin is considered by many as Directorate General of Civil Aviation’s decision to impose stringent curbs on airlines’ schemes. With clipped wings, SpiceJet was ready to nosedive and crash, when Ajay Singh made his appearance again as a silver lining in a dark cloud.

Take Retake

It has been alleged that Singh bought 58.46 percent shares of the airline from Maran by paying Just INR 2; however, Ajay Singh’s return to SpiceJet saved the airline company.

In December 2014, a tentative agreement was signed between Maran and Ajay Singh. He immediately started talking to the government. In January 2015, a formal deal was struck and Ajay Singh reentered the SpiceJet’s space as its Chairman and Managing Director. He immediately got down to the basics.

However, when he met the promoters before the deal, they told him plainly that they intended to shut it down. The reason he convinced them to think otherwise was his great deal of passion in starting it in the first place and his conviction that he could quickly bring it to the same state of profitability as it was in when he left it.

He very well remembered the Kingfisher experience. When on 17th December 2014, SpiceJet shut for a day as fuel companies refused to refuel its airplanes, Ajay Singh knew that the trick was to get back right away. He asserts, “If you shut down for even a few months it is difficult to come back.”

He also remembers the excitement of the early days when he had started in 2005, “We had no money to advertise but we went ahead and started the bookings anyway on May 16. We were down here in the basement of the same building. We switched on the call centre at 4.30 in the morning and the phone started ringing immediately. We thought, ‘how did these people know our number’. There was a press conference at noon. By that time we had sold off all the tickets.”

When he came back to the pilot seat of SpiceJet again, he brought his old model of operations back, re-signed contracts, tightened revenue management, and instead of chasing market share – which according to him is an illusion in aviation, as it is not sustainable – brought operational integrity back to a level where he could convince his customers that the bad phase wouldn’t come again.

Within five months under his operational expertise, SpiceJet’s on-time performance was back, costs were down, he had paid off all statutory dues, and the biggest of all – after five years from 2010 – SpiceJet recorded profit again. In the third quarter of 2016, SpiceJet registered its highest-ever profits of INR 238 crore. Currently, SpiceJet has about 6,400 employees and a 13% domestic market share.

Behind the Scenes

Ajay Singh was born and brought up in Delhi’s Maharani Bagh area. His father belongs to Alwar, Rajasthan and his mother is from Meerut, UP. During his school time, he was the captain of cricket and hockey teams of St. Columba’s School, and was part of the football team too. Interestingly, Shah Rukh Khan was a year junior and was the wicketkeeper in his cricket team. He was awarded the Sword of Honour, the school’s highest award, presented to the student who excels in academics as well as sports and co-curricular activities.

An engineering graduate from IIT Delhi, an MBA Finance from Cornell University, USA, and LLB from Law Faculty, University of Delhi, he was appointed to the Board of Delhi Transport Corporation (DTC) in 1996 with the task of reviving the corporation. Under his guidance, the fleet of buses in DTC increased from about 300 to 6,000.

Two years later, he was given the responsibility of revamping Doordarshan by the then Information & Broadcasting Minister Pramod Mahajan. He launched DD Sports and DD News. Mahajan was so impressed with his capabilities that he took him along as Officer on Special Duty to the then Ministry of Telecommunications and Information Technology, where he helped draft the National Telecom Policy and the Information Technology Act.

In between 2005 and now when he bought and sold SpiceJet to and from Kalanithi Maran – from 2010 to 2014 – he bought Daewoo Motors India Ltd., invested as an angel investor in a nanotechnology company in Bangalore and an IT company in Mumbai, invested in real estate, and is in a public private partnership with the Delhi Government for operating low-floor buses.

He has also taken active interest in BJP’s election campaigns in 1999, 2004 and 2014. He is credited to have given BJP’s winning slogan in 2014: “Abki baar Modi sarkar”. He was recently elected as the President of the Boxing Federation of India.

Pull Quote: “I will put all my energy behind it (turning around SpiceJet) and try and make sure that this thing succeeds and the airline doesn’t go down.”

David Edwards

Intro- Having a unique understanding of the business of education worldwide, David Edwards has a special ability to review the requirements of stakeholders that can translate into strong commercial success of an institution. His inimitable leadership style has taken GEMS World Academy to new heights of popularity and success

Text- A firm believer of the fact that all problems in the world can be fixed through education, David Edwards – CEO of GEMS World Academy – has contributed a large portion of his life in improving the quality of education globally. He sees education as the most beneficial of businesses and uses his exemplary entrepreneurial skills to augment its presence. He strives to build great teams that focus on a clear purpose, vision, and mission to develop leading programs inspired by the rapid changes in other industries. His vision is to build a strong task force that can lead the future of the world in a progressive direction and for that he is working tirelessly to prepare children for realities of the life, which await them after the school ends.

The resilient and determined nature of David Edwards has been highly inspired by his father. He believes that whatever he is today he is because of his father, who is also his role model. It was his father’s love and respect towards the institution of education, which he inherited and which made him a successful person. He recalls, “My father was a remarkable human being and the inspiration for entering the field of education.”

INITIATING CHANGE

Before taking the position of CEO for GEMS World Academy, David Edwards had spent more than 20 years in the field of education serving various leading international schools across Australia, Hong Kong, and Singapore in various capabilities like Director of Sport, Assistant Head of Boarding, Curriculum Coordinator, School Principal, etc. He uses this extensive experience and strong business insight to keep a tab on the ever-changing modules of the education world, and keeps on updating his leadership skills according to these changes. While leading any institution, the main goal for David Edwards is to ensure that all the people who interact with the organization are provided with outstanding learning opportunities. “These opportunities extend from children, to parents, and across staff,” he says.

His focus remains on tackling the challenges creatively, and he uses industries apart from education as an example to learn the tricks that can ensure a successful business. With his incredible determination, resilience, and independence to rectify underperforming businesses, David Edwards has brought a massive change in the education sector. His prime motive is to promote a holistic development of his students. Through GEMS World Academy, he is training the generation comprehensively in all the domains – academics, arts, and sports.

THE EXEMPLARY VISION

David Edwards follows a unique leadership style and has demonstrated an entrepreneurial mindset within the private K12 education space. He constantly keeps on innovating neoteric and better ways to improve the quality of education. Because of his tremendous skills and knowledge, he is regarded as an expert within the startup school scene, and he is a world-leader in developing initiatives that can retransform the sector of education globally. This has helped him in matching the growth graph of the education sector with other industries, which will in future host the students that he and people of his like will train.

His ceaseless efforts have been recognized internationally and he has got many chances to share these thoughts with his counterparts in many summits and seminars. Along with being a celebrated public speaker, he is also a noted writer and contributor to the education world.