The National Highways Authority of India (NHAI) has introduced Rajmargyatra, a unified mobile application to provide comprehensive information and efficient complaint redressal for national highway users.
The user-friendly app is available for download on both Google Play Store and iOS App Store. It is currently available in Hindi and English. The app offers real-time weather conditions, timely broadcast notifications, and details about nearby toll plazas, petrol pumps, hospitals, hotels, and other essential services, ensuring a seamless and safe journey on National Highways.
Users can report highway-related issues and attach geo-tagged videos or photos for clarity. The Ministry of Road Transport & Highways said that complaints will be handled promptly, with system-generated escalations to higher authorities in case of delays. Users can track the status of their grievances for transparency.
Rajmargyatra also integrates FASTag services, allowing users to recharge their FASTags, avail monthly passes, and access other related banking services within the app. The app also sends over-speeding notifications and offers voice-assistance to promote responsible and safe driving behaviour.
With the app, NHAI aims to provide a user-friendly experience for highway travellers, ensuring safety and convenience while fostering a more efficient road network for all.
