Starting December 1, Airports of Thailand Plc (AOT) will implement facial recognition technology at six major airports to enhance international travel. The system will operate at Suvarnabhumi, Don Mueang, Chiang Mai, Chiang Rai, Phuket, and Hat Yai airports.
Designed to streamline passenger processing, the new technology reduces checkpoint times from three minutes to just one for registered travelers. Passengers can register their biometric data at check-in counters with airline staff or via self-service Common Use Self-Service (CUSS) kiosks, where their facial data will be scanned and stored temporarily.
Registered travelers can then use Common Use Bag Drop (CUBD) machines to check in luggage without presenting boarding passes or passports. To comply with Thailand’s Personal Data Protection Act, all biometric data will be deleted within 48 hours.
Initially launched for domestic flights on November 1, the facial recognition service will now expand to international flights, enhancing convenience for global travelers.
