LEADING WITH INTEGRITY
Mr. Richard S. Edwin, the CEO of Erith Group, exemplifies leadership through his ability to bring his team together. Transitioning from an employee to a thriving entrepreneur, he showcases the qualities of a genuine leader who prioritises the well-being of individuals, whether employees or customers
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Ambitious and keen on making a difference in the world, Mr. Richard S. Edwin arrived in the Gulf in 2000 after obtaining a degree in Instrumentation and Control Engineering, along with an MBA. Beginning his career in Muscat, he eventually relocated to the UAE in 2003. He experimented with various roles before discovering his true passion and calling in sales. In 2012, he joined Garlock, a top manufacturer of sealing products based in the US. Joining Garlock marked a pivotal moment in Mr. Richard’s career journey, exposing him to a diverse work environment and allowing him to participate in various leadership programs. He advanced his career at Garlock, rising from Sales Manager to eventually taking on the role of General Manager for the Middle East and Africa. Amid the COVID-19 crisis in 2020, Mr. Richard founded Erith Group with a small team of nine members. Erith Group, based in Dubai, is a prominent engineering company in the Middle East that provides high-quality engineered solutions to clients in industries like energy, chemicals, nuclear, metals, and mining. With a multinational team spanning 64 countries in the Middle East and Africa, the company assists its partners in accessing specialised services for various sectors. During challenging times, Erith Group established a solid reputation in the industrial sealing and gasket industry, supporting various sectors such as oil, gas, power, and utilities. Mr. Richard, the company’s CEO, has spearheaded this growth and expansion.
BUILDING A RESILIENT TEAM
Mr. Richard values teamwork and effective communication—the cornerstones of company culture. He believes that explaining the “why” and “what” of the company’s goals helps employees gain clarity and collaborate to determine the “how” that leads to accomplishments. The team at Erith expertly provides practical solutions and focuses on building long-term relationships with clients. With a skilled team and extensive collective experience, Mr. Richard follows a simple rule: providing top-notch, affordable services tailored to each client’s requirements and reducing the environmental impact.
VALUING THE CUSTOMERS
Mr. Richard prioritises customer satisfaction above all else. He consistently ensures that each customer feels appreciated and experiences progress while engaging with the Erith group. According to him, the key to success lies in developing a close relationship with customers and improvising constantly for impressive outcomes.
A PEOPLE’S PERSON
Mr. Richard values his relationships with people over his business profits. When Garlock closed its operations in the Middle East, he was conscious of the impact on the employees and their families. Subsequently, he took over the company and brought many employees into the Erith Group. His philosophy is centred around collaboration and open communication towards a shared objective.
FUTURE PROSPECTS
Mr. Richard envisions transforming Erith into a comprehensive firm that offers customers a complete and immersive experience. Transitioning from its current status as a product supply company, Mr. Richard aims to elevate the group into a premier manufacturer of top-tier products. His primary objective is to offer clients tailored solutions to industrial challenges while reducing expenses, enhancing productivity, and fostering a safer environment.
