Eastern Institute for Integrated Learning in Management

Eastern Institute for Integrated Learning in Management

UNLEASHING HUMAN POTENTIAL FOR ATTAINING EXCELLENCE IN MANAGEMENT

The foundation of the Eastern Institute for Integrated Learning in Management (EIILM), Kolkata, was laid in 1995 with the motive of undertaking an investment in human potential development in India, in the context of the rapidly changing scenario across the world. Since then, it has been contributing to the corporate, industrial, entrepreneurial, social, economic, intellectual, and cultural development of the nation.

Situated in the heart of Kolkata’s business district, it is renowned for its highly focused approach to building careers in the realm of business and has been successfully offering a 2-year full-time program in management.

A RICH LEGACY OF EXCELLENCE

Established as a constituent college of a central university (Visva Bharati), it remained its integral part from 2000 to 2005, and this association enabled it to emerge as a premier gateway to the field of management education. The icing on the cake is its team of competent faculty members comprising a judicious mix of experience and innovation, academic excellence, and corporate exposure.

Having a strong foundation driven by the wide acceptability of its management course in the corporate world, the institute was instrumental in introducing the concept of BBA in the Eastern Region of India. With a view to acclimatizing the entrants to corporate culture and industry demands, the institute conducts orientation programs for all its courses. It believes in inculcating a mindset that encourages critical thinking in the students, and therefore, it lays a strong emphasis on curriculum design and development, structuring and standardizing programs, and a fair and continuous evaluation of students.

The institute’s modern and well-stocked library—with over fifty thousand books, one thousand journals, seven hundred CDs and DVDs, and six hundred case studies—is an ideal platform for in-depth learning and research work. Its computer-assisted Capital Market and Language Labs are valuable assets for specialized learning, which are further complemented by more than one hundred computer terminals with broadband internet connectivity for the students.

PROVIDING A PLETHORA OF OPPORTUNITIES

As a specialized centre for professional education, EIILM, Kolkata, provides its students with the required training and skillsets to enable them to be industry-ready. Attempting to offer “The Right Job to the Right Candidate,” the institute’s placement department ensures limitless opportunities for them as it liaises with reputed organizations across varied business domains to facilitate talent acquisition from its campus. The students are braced with adequate skills to enable them to fulfil the industry expectations.

A SOCIALLY RESPONSIBLE APPROACH

By offering merit and need-based scholarships to deserving candidates for the MBA course, the institute fulfils its social responsibility. It is open to providing up to 100% scholarship to those students who face difficulty in pursuing higher education due to socio-economic factors.

En route to excellence, EIILM, Kolkata, has been paving the way for its students to fulfil their aspirations, attain their career goals, and shine in their professional lives.

Standard Chartered Bank

Headquartered in London, Standard Chartered Bank has a powerful presence in Asia, Africa, and the Middle East. It has established a global footprint across 70 countries along with a network of over 1200 branches and an employee base of around 87000 people who bring immense expertise to keep the reputation of the bank high.

With a market capitalisation of approximately 24 billion Euros, Standard Chartered is currently one of the largest companies having its Primary Listing on the London Stock Exchange.

OFFERS A COMPREHENSIVE SUITE OF SMART BANKING SOLUTIONS

The Bank aims at delivering smarter and customised banking experiences to help users save, spend and enjoy a comprehensive suite of digital solutions and rewards exclusively designed for them. It goes out of the way to take its customers through swift and easy banking solutions and services

The Bank leverages its global capabilities and deep local knowledge to provide a wide array of financial products and services to cater to its individual and business customers globally. It offers tailor-made solutions in the areas of insurance, education plans, loans, credit cards, recurring deposits, personal savings, and business investment solutions. The bank also offers a complete suite of comprehensive insurance solutions that offer the best protection, savings plans, wealth creation and comfortable retirement schemes.

BRINGING GROWTH THROUGH VISIONARY LEADERSHIP

The bank has brought several companies under its ambit to make its products and services a cut above the rest. Its various subsidiaries include Standard Chartered Securities Limited, Standard Chartered Private Equity Advisory, Standard Chartered Investment and Loans, Standard Chartered Finance, and Standard Chartered Global Business Services.

In order to serve the customers in the best possible manner, the bank has divided itself into two divisions namely the consumer bank and the wholesale bank. The consumer bank is a retail-oriented bank that focuses on individuals, small business and high-net-worth clients. For retail customers, the unit manages savings and allows customers to make transactions besides providing wealth management services, mortgages and auto finance. The wholesale bank deals with global corporations, financial organisations, agri-businesses, and commodity traders to help customers manage their treasury function through trade finance, cash management, and custody services. Both the divisions are being led by exemplary supervision of experienced leaders whose profound visionary approach enables the bank to take unprecedented steps to achieve massive success.

Besides achieving business excellence, the bank has been spearheading laudable initiatives to contribute to society. Pursuant to its corporate vision and values of striving for the betterment of the society, the bank also runs educational programmes including a study tour of Shanghai, a summer internship and a study seminar in the US.

Etihad Airways

The airline seeks to reflect the best of Arabian hospitality – cultured, considerate, warm and generous – as well as enhance the prestige of Abu Dhabi and is also treated as a centre of hospitality between East and West. The goal is to be a truly 21st century, global airline, challenging and changing the established conventions of airline hospitality.

AWARDS & ACCOLADES

Every year, they have received a range of awards that reflect the company position as one of the world’s leading premium airline brands, including ‘World’s Leading Airline’ at the World Travel Awards for five consecutive years. Browse through our Factsheets & Annual Reports for the complete list.

WORKING IN PARTNERSHIP

They are committed to a strategy of collaborative growth in order to gain the scale they require to be competitive in the global air transport market. Beyond the organic growth, this is being achieved through the development of a strong base of code share partnerships, and minority investments in strategically important airlines, which combined, provide access to hundreds of destinations they do not serve with their own aircraft.

ETHICS AND COMPLIANCE

Etihad Airways understands that their reputation is judged by how they act. This is why the core values emphasise the importance of doing business with integrity and taking responsibility to do what is right and ethical at all times. These values underpin the Etihad Airways Code of Business Conduct and are central to how they interact with the customers and suppliers.

To ensure the continued compliance with the Code of Business Conduct, Etihad’s Ethics Line is designed to allow employees, customers, members of the public and other stakeholders to raise concerns and report potential breaches of our values.

Over the last 11 years, Etihad Airways has brought new competitive choice to millions of travelers, on more than 100 of routes and on scores more through the code share partners.

Now, the dominant mega-carriers of the United States and Europe are trying to block that competition. They claim that Etihad receive Government subsidies – a claim they categorically reject.

The world’s biggest airlines want to restrict the new choice and the better service that they provide. They don’t think that’s right. Etihad believes travelers should have the right to choose. They believe that Open Skies means more choices. They believe that their guests should have the right to choose outstanding service, on state-of-the-art aircraft, at competitive prices.

CODESHARING

Because Etihad started decades after all of our major competitors, they knew they could never catch up on their own. So they have always tried to work with others.

Etihad did approach each of the major global alliances to discuss membership options – to find they had none. The global alliances chose not to let them join.

Etisalat

Headquartered in Abu Dhabi, Etisalat was established almost four decades ago in the UAE as the country’s first telecommunications service provider. The brand provides innovative solutions to more than 169 million subscribers across 19 countries in Middle East, Asia and Africa.

The vision of the company is to provide a best-in-class total customer experience domestically and internationally, deliver attractive returns to shareholders while investing in the long-term future of the company, and supporting economic development in all the markets it operates in. The aim is to up opportunities and to actively help people reach their goals. Etisalat is known for delivering whatever committed.

Etisalat currently has the widest coverage of 3G and 4G mobile technologies in the UAE. They have established an extensive Fibre-To-The-Home (FTTH) network, making the UAE rank as the most fibre-connected country in the world with 85 percent fibre-optic penetration. After rendering services to more than 1.3 million homes in the UAE, their FTTH network enables an ultrafast residential Internet network speed of 500 Mbps, one of the highest recorded in the world. They built UAE’s first and the region’s widest 4G LTE network in 2011. The telecommunication leader has an extensive network of over 680 international roaming partners.

LEADING BY EXAMPLE

Over last few years, they Etisalat has transformed into a fully integrated telecom operator and ICT solutions provider. In support of the UAE’s goal to create smarter cities by digitizing initiatives, they have brought smarter services into every aspect of their customer offerings. They provide a range of end-to-end managed solutions to a range of industry verticals. Etisalat also delivers wholesale products and services to communications services providers.

Aspiring to be the most admired telecom group in emerging markets, Etisalat strives to consistently foster innovation and deliver first-in-market technologies wherever it operates. This is evidenced by its expeditionary trials of 5G services in the UAE – the first-ever in the region – including coordinating the development, design and deployment of future ICT platforms for fifth generation mobile broadband. Abu Dhabi is the first capital in the world to be fully connected and has the highest speed fibre optic on the planet.

UNLIMITED REACH

A world where the reach of the consumers is not restricted by matter or distance, people effortlessly move around the world, staying in touch with family, making new friends as they go, as well as developing new interests. Businesses of all sizes, no longer limited by distance, will be able to reach new markets. Innovative technologies will open up fresh opportunities across the globe, allowing the supply of new goods and services to everyone who wants them.

A diverse technological expertise has helped Etisalat capture significant market share as it expands across Africa, Asia and the Middle East, most notably in Egypt and Saudi Arabia, where the introduction of mobile broadband services, including video call and mobile television, has changed market dynamics and provided affordable mobile internet access for millions of people.

Etisalat’s performance and services have been widely recognized by the industry. It has won many major awards, including the prestigious annual GSMA’s Global Mobile Awards for the past four years.

Titan Company

Established in Chennai in 1984, Titan watches was initially a joint venture between the Tatas and Tamil Nadu Industrial Development Corporation. The name Titan is an acronym of the words Tata Industries and Tamil Nadu. In its current avatar, Titan Company Limited is the largest consumer company of the Tata Group.

A STRONG BRAND IMAGE

Over the last three decades, Titan has created lifestyle brands across a spectrum of product categories and pioneered experiential retail. Titan has transformed the watch and jewellery industry in India with its path-breaking ideas and vision.

Titan’s portfolio brands have expanded manifold. Its product range currently includes watches (Titan, Titan Raga, Helios, Nebula, Xylus, Sonata and Zoop), jewellery (Tanishq, Mia, CaratLane and Zoya), accessories (Fastrack which includes a range of eyewear, bags, wallets and belts), fragrances (Skinn), and wearable devices & fitness trackers. It has expanded into ethnic sarees sourced from different weaving clusters in India (Taneira).

Titan has its manufacturing facilities at Noida, Kolkata and Mumbai. Apart from these, the company has a quartz analogue watch plant at Hosur, Tamil Nadu, and another satellite case plant at Uttarakhand. The company also has a precision engineering subsidiary called Titan Engineering & Automation that caters to industries like aerospace, defence and electronics. Titan acquired Swiss WatchMaker Favre–Leuba in 2011 to enter the European market. It has also entered into a joint venture with Montblanc to establish and enhance its retail store chain.

A FORCE TO BE RECKONED WITH

Titan, with its quartz watches and international styling, has brought a paradigm shift in the watch industry in India. Titan Watches comprise several collections and sub-brands, each of which is a leader in its own space. The watch division has over 440 exclusive showrooms across 120 cities in India. It is one of the largest chains in its category, backed by 40 service centres.

A FOCUS ON INNOVATION

Titan has an Innovation School of Management to nurture the ability to innovate and imbibe it as a culture among employees. Titan Innovation Council, comprising senior and middle management, aids in developing programmes to promote innovation as a part of the work ethos at Titan. Moreover, a Titan Innovation Hub has been set up at IIT Madras Research Park, Chennai, to create a collaborative environment between industry and academia through joint projects in creating a selfsustaining and technologically fertile environment. Like its parent company, Titan takes part in various community development initiatives. Sustainability practices are deeply embedded in all its processes. Titan is committed to its social responsibility, which is why affirmative action is intrinsic to the company. The company also ensures that a part of its resources is invested in environment and community betterment initiatives.

As Titan continues on its journey of excellence, it hopes to raise the bar everyday in providing customers with the best products, service and experience.

ITC Hotels

The third-largest hotel chain in Indian, ITC Hotels boasts of more than 100 premium properties, spread across the length and breadth of the country, serving the multitudes of clients, which also includes foreign dignitaries and international stars as well, with a world-class panache. Headquartered in Kolkata, West Bengal, it is a part of the much successful ITC Limited Group of Companies, which was established in 1909 as the Imperial Tobacco Company and was rechristened as ITC in 1974. ITC Hotels was then established in 1975.

PROMOTING THE RICH INDIAN HERITAGE

Inspired by the unique vision to promote the rich tourism heritage of India, ITC Hotels are a marvel of architectural genius, located intelligently in close proximity to several mind-boggling pieces of the gorgeous crown that the Indian land is.

ITC operates its hotels under four distinct brands; ‘ITC Hotel’ at the Luxury end, ‘WelcomHotel’ in the 5-star segment, Fortune in the mid-market to upscale segment and ‘WelcomHeritage in the heritage leisure segment. An archetype of the culture and ethos of the region it is located in, ITC’s luxury hotels offer unique indigenous experiences, internationally acclaimed cuisine and spas, with globally benchmarked standards in accommodation, environment and guest safety.

Each and every corner of an ITC Hotels property speaks of perfection, elitism, and exudes a magnetic charm that is unparalleled. The spaces are curated with the idea to offer maximum

RESPONSIBLE LUXURY

ITC Hotels pioneered the concept of ‘Responsible Luxury’ in the hospitality industry, drawing on the strengths of the ITC groups exemplary sustainability practices. Responsible Luxury personifies an ethos that integrates world-class green practices with contemporary design elements to deliver the best of luxury in the greenest possible manner.

Since 2009, ITC Hotels has commissioned numerous planet positive initiatives, which range from the use of renewable energy which today powers more than 57% of ITC Hotels electrical requirement to an over 50% reduction in water consumption over the last five years to name a few and amongst the first hospitality chains to discontinue use of ‘Single-Use Plastic ‘across its operations.

Today, these unique interventions have made ITC Hotels the greenest luxury hotel chain in the world with all its ten premium luxury hotels LEED (Leadership in Energy and Environmental Design) Platinum certified.

TAKING CARE OF HEALTH, HYGIENE, SAFETY

Reinforcing its globally acknowledged “Responsible Luxury” ethos that seeks to create a better and secure world, ITC Hotels recently announced the launch of its path-breaking ‘WeAssure’ initiative.

In a first for the hospitality industry, the discerning guests of ITC Hotels will be reassured by accreditation by National Accreditation Board for Hospitals & Healthcare Providers (NABH).

Emirates Airline

One of the standout features of Emirates Airline is its cutting-edge in-flight entertainment system, ICE (Information, Communication, Entertainment). Passengers can enjoy a vast selection of movies, TV shows, music, and games, making even the longest flights seem short and enjoyable.

GLOBAL REACH

Emirates Airline has strategically positioned itself to connect the world. It operates a vast network of routes, spanning over 155 destinations across six continents. This extensive reach allows passengers to travel virtually anywhere with ease, making Emirates Airline a top choice for both business and leisure travellers. Dubai International Airport serves as its primary hub and is also one of the busiest airports globally, providing seamless connections for passengers travelling to and from various parts of the world.

INNOVATIVE FLEET

Emirates Airline boasts a modern and diverse fleet of aircraft, which includes the iconic Airbus A380—the world’s largest passenger airliner. The A380 is a symbol of luxury, featuring spacious cabins, private suites in first class, and onboard lounges for premium passengers. The service has been at the forefront of embracing fuel-efficient and environmentally friendly aircraft, further solidifying its commitment to sustainability. The airline’s dedication to innovation is not limited to its fleet. Emirates Airline continually invests in research and development to improve the passenger experience and reduce its environmental footprint.

ROLE AS A GLOBAL CONNECTOR

Emirates Airline plays a pivotal role in connecting people, cultures, and economies. Its extensive network facilitates international trade, tourism, and business interactions. The airline has been a catalyst for Dubai’s transformation into a global hub for trade, tourism, and commerce. Emirates SkyCargo, the airline’s cargo division, also contributes significantly to global logistics. It transports goods, including perishables, pharmaceuticals, and electronics, across the world, supporting international trade and supply chains.

Emirates Airline has forged strategic partnerships and alliances with several prominent airlines. Its partnership with Qantas, for example, allows passengers to access an extensive network within Australia and beyond. These alliances strengthen its position in the global aviation market. At the heart of Emirates Airline’s success is its unwavering commitment to its customers. It goes to great lengths to ensure passenger comfort and satisfaction, from the quality of its in-flight meals to the design of its airport lounges.

CORPORATE SOCIAL RESPONSIBILITY

Emirates Airline also takes its CSR seriously. It supports various charitable initiatives, including initiatives for children’s health and education. The Emirates Airline Foundation, established in 2003, has made significant contributions to improving the lives of underprivileged children around the world.

AWARDS AND RECOGNITION

Emirates Airline’s commitment to excellence has not gone unnoticed. The airline has received numerous awards and accolades over the years. The long list of recognitions include the prestigious Skytrax World Airline Awards, often regarded as the “Oscars of the Aviation Industry,” the “Business Traveller Middle East Awards,” the Global Traveler Tested Reader Survey Awards for its excellence in categories “Best First-Class Seat Design” and “Best Airline for International First Class,” affirming its reputation as the preferred choice for business travellers in the region.

EMIRATES AIRLINE

DEDICATED TO ACHIEVING THE HIGHEST STANDARDS

Emirates Airline, headquartered in Dubai, United Arab Emirates, has become a global icon of excellence in the aviation industry. Established in 1985, this airline has not only redefined air travel but has also set industry benchmarks in terms of innovation, luxury, and customer satisfaction

JSW Cement

JSW entered the Cement market in 2009 with a vision to ensure a sustainable future for the country by producing eco-friendly cement, with its steadfast commitment to business values, sustainability norms, and quality has already carved out its niche in the cement industry. Its plants at Vijayanagar in Karnataka, Nandyal in Andhra Pradesh, Dolvi in Maharashtra, Salboni in West Bengal, Jajpur in Odisha to produce environment-friendly green cement, which helps to reduce the carbon footprint and ensures optimal utilization of natural resources. Apart from this, the company has a listed subsidiary named Shiva Cement Ltd., in Odisha and a wholly- owned overseas subsidiary JSW Cement FZE, UAE. Though, JSW Cement is a relatively late entrant into the industry but with the capacity to produce 14 million tonnes per year, it is fast becoming a force to reckon with.

JSW Cement produces Portland Slag Cement (PSC), Concreel HD (CHD), Ordinary Portland Cement (OPC), Comp Cem (Composite Cement – PCC), Ground Granulated Blast Furnace Slag (GGBS), Screened Slag and Portland Pozzolana Cement (PPC). With these green products re-affirms groups commitment towards the preservation of natural resources and sustainable construction.

CONCERNED ABOUT THE ENVIRONMENT

JSW Cement has been utilizing slag from JSW steel plants for producing green cement. It has reduced the carbon footprint on the environment, besides ensuring optimal utilization of resources. The company takes stringent measures to prevent uncontrolled waste dumping for reducing ecological risks. The path- breaking vision of the company is paving the way for sustainable infrastructure growth in the country. JSW Cement’s flagship plant at Nandyal uses the most cutting-edge and automated processes to produce exceptional quality cement. The company has also set up one of the biggest cement plants at Salboni in West Bengal. The cement plant at Salboni, spread across 134 acres, is committed to the environment and has highly-advanced pollution control systems and equipment for producing cement with a minimal impact on the environment.

GROWING PRESENCE

JSW Cement plans to Invest 2.875 cr to Boost Capacity to raise 1,400 cr Via debt and rest through internal accruals. To nearly double its manufacturing capacity to 25 million tonnes per annum by FY23 through organic expansion. In a short span, JSW Cement has already expanded its footprint on the country’s construction landscape. Its key markets are in 11 states namely AP, Telangana, Tamil Nadu, Karnataka, Kerala, West Bengal, Odisha, Jharkhand, Bihar, Maharashtra, and Goa.

AWARDS AND HONORS

JSW Cement is consistently moving at a fast pace to become a leader in the green cement industry in India and contribute significantly towards India’s growth as a self-reliant infrastructural force to reckon with globally. Its pioneering efforts have helped it earn multiple prestigious awards and accolades such as Brand Excellence in the cement industry by BTVI 2019. Its Nandyal & Vijayanagar facilities have won “Apex India Excellence Awards 2019” and Greentech Environmental Award 2019.

Emirates Investment Bank

An institution that gives great priority to its customers, Emirates Investment Bank places a lot of importance on maintaining relationships.To assist people in their financial journey, the bank employs top finance specialists, advisors and officers who work in total collaboration with each other. The employees are trained to pay keen attention to the clients and completely understand their financial goals and objectives.

FACILITATING PORTFOLIO GROWTH

Emirates Investment Bank has been instrumental in offering bespoke banking solutions that help in protecting, transitioning and growing the wealth of its clients. The experienced team draws out strategies that are chalked out for each and every portfolio. So, if the customer is looking to save for future generations, there is a distinct strategy in place that will guide him/her to manage it conservatively. The banking team assists at each level with warnings and indications of risks so that people can deploy their assets advantageously.

Similarly, if the requirements suggest that the client is looking for growth and expansion in his/her portfolio, then after critical and complete analysis, the team apprises the client of all the risks pertaining to the portfolio.

PROVIDING COMPREHENSIVE SOLUTIONS

Emirates Investment Bank offers some of the best out-of-the-box solutions, which are completely personalized and aligned with the customer portfolio. The tailored solutions include daily banking, investment banking, asset management, trading and execution, wealth planning and lending. All these solutions are aimed at adding value to the business of the customer and providing advice that is free from conflicts of interest. With a dedicated team of seasoned banking professionals who readily provide objective-oriented solutions, the bank offers banking advice across the retail, oil and gas, health care as well as education sectors and beyond.

DEDICATION AT ALL LEVELS

From the Chairman to the executive committee, every employee of the Bank is guided by a growth strategy. The entire team works in sync to provide comprehensive solutions to a wide range of customers from various industries across the globe. As a relationshipdriven bank, the institution upholds the values of stability, trust and integrity. By keeping these principles at the heart of its operations, Emirates Investment Bank continues to provide cutting-edge services to its customers.

SERVING THE COMMUNITY

Emirates Investment Bank is proud to be associated with many worthy social causes. Being a company that is deeply and emotionally associated with its culture, the bank invests a lot in Emirati talent. Through professional training programmes, the bank helps Emiratis to further their financial knowledge and enhance their career. Through numerous charity events and awareness programmes, the bank draws the attention of people to these causes.The bank also works closely with the government and several NGOs.
FINANCE

Commercial Bank of Ceylon

With a rich legacy of more than 90 years and a great range of customer friendly plans and policies, Commercial Bank of Ceylon has retained its position as the numero uno bank in the country. Further, it has been featured among the top 1000 banks of the world for eight consecutive years. Its success in winning the trust of its customers is evident from the fact that it became the first private bank to reach the momentous feat of having assets worth more than one trillion rupees. It also accounts for the largest market capitalisation among all listed banks in Sri Lanka and has a relatively higher capital adequacy ratio. All these feats reflect transparency, accountability, and sound financial strength of this financial institution.

A RICH SAGA OF GLORY

With a rich history of unparalleled growth and achievements, the bank has made a distinctive mark in the Sri Lankan banking history by providing superlative service and technological superiority. It has totally transformed the banking experience by introducing customer-oriented services and products that cater to almost every financial need of the customers. Over the past 98 years, it has grown to 266 branches and established the country’s single largest ATM network. The strategically located network of branches and Iconic finance service points all over the island ensures quick & easily accessible banking solutions. Unique products and services, superior service, efficient and customised solutions have made the bank a preferred choice of everyone.

It demonstrates world class expertise in the sphere of retail banking and securitised instruments. The wide range of financial products and services includes different types of bank accounts for children, teens, youth, women, senior citizens, executives, and corporate. . Furthermore, its extensive portfolio of loan products comprises retail deposits and advances, SME banking, micro financing, bancassurance, Islamic banking, Elite Banking, Credit and Debit cards, Remittances, securitised instruments, and corporate banking products along with trade financing services.

MULTITUDE OF INNOVATIVE E-SERVICES

In the age of digitisation a bank needs to provide solid e-banking solutions. Commercial Bank of Ceylon has introduced innovative automated banking centres, self-service touchscreens and automated instant cash and cheque deposit machines to make banking convenient.

MARCHING TOWARDS A BRIGHT FUTURE

While consistently working on its mission of becoming the most technologically advanced, innovative and customer-friendly financial services organisation in the country, Commercial Bank of Ceylon has also geared up for further expansion in Asia. The organisation is bent on providing convenient, reliable, innovative and customer- friendly financial services to its customers by utilising cutting-edge technology, focusing on productivity improvement, and expanding its team of financial experts for serving the customers even better.