Singapore’s Changi Airport has recovered its title as the world’s best airport from Qatar, which held the crown for two years during the peak of pandemic travel restrictions, in the latest ranking by the Skytrax World Airport Awards 2023.
Determined by a customer satisfaction survey, the airports awards ranked Doha’s Hamad International Airport at second place and Tokyo’s Haneda Airport at the third place. The US was not present in the top 10 airports.
Paris Charles de Gaulle was Europe’s top performer, up one spot to fifth place, while Seattle-Tacoma International Airport was the highest ranked North American airport, at the 18th position, but better from 27th place in 2022. New York’s JFK fell three spots to 88th place; China’s Shenzhen leaped 26 places to 31 — two above Hong Kong; Melbourne was the top Australian airport in 19th place, up from 26 last year; London Heathrow dropped nine places to 22nd.
The other airports in the Top 10 Airports were Seoul Incheon, Istanbul, Munich, Zurich, Tokyo Narita, and Madrid Barajas.
“Changi Airport is honoured to be named World’s Best Airport for the twelfth time,” said Lee Seow Hiang, Chief Executive Officer for Changi Airport Group. “This recognition is great encouragement to our airport community, who stood firmly together to battle the challenges of COVID-19 over the past two years.”